![]() ![]() How to fix a Schlage lock that will not pair. But you will need to bring the hub close to it. If you tried pairing a schlage lock and for any reason The lock doesn’t work correctly after that, follow the instructions in the FAQ exactly, you should have no problem pairing the lock in place. This specific issue is the reason why we have a separate FAQ in the forum just for Schlage locks that failed to pair. Schlage treats it differently, and it may go ahead and pair even if the encryption exchange is not successful, at which point the lock will show as paired but you won’t be able to lock or unlock it from the hub. For this reason, if you don’t have it installed in its intended location at the time that you do the pairing, this calibration may be off, causing the lock to jam after you move it.Īdditionally, with most Z wave locks, if the encryption key exchange fails for any reason, the lock will say that it didn’t pair. There is an additional issue which the OP in this thread was fortunate enough not to run into, but which a number of other community members have, which is that the schlage model performs a bolt calibration at the time of pairing. But it doesn’t matter whether you bring the lock to the hub or the hub to the lock, they just need to be close together at the time of the initial pairing so the key can be exchanged. This is sometimes called “whisper distance.” Typically it’s within a couple of feet. The initial pairing needs to be close to the hub so that the lock can exchange an encryption key with the hub. So it wouldn’t have to change its address tables after you installed it on the door. That puts it within one “hop.” Means it can talk directly to the hub without needing to have its messages repeated by any other devices. The thing most working in your favor with the bench pairing method that you used is the fact that your lock is less than 40 feet away from your hub. Consequently, the position of your Cree bulb is irrelevant to your schlage Z wave lock. And they’re on different frequencies, so they don’t interfere with each other. Z wave repeats only for Z wave, zigbee repeats only for zigbee. So you’re essentially running two separate networks under one SmartThings account, one for Z wave, and one for zigbee. The SmartThings hub is a white plastic box which contains several different devices, including a Z wave plus controller and A zigbee coordinator using the zigbee home automation profile. But once you do get it paired, it generally works fine.īTW, Cree is zigbee, it won’t have anything to do with a zwave lock one way or the other. When they do, it’s because the schlage locks treat secure pairing somewhat differently than most of the other Z wave brands. ![]()
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